Contact Arora Mail Support
Get help with your temporary email service, technical issues, billing questions, and more. Our support team is here to assist you.
Get in Touch
Telegram Support
@AroraMailSupport
Fastest response time. Ideal for technical issues and urgent matters.
Response: Within 1 hourEmail Support
support@AroraMail.com
For detailed inquiries, documentation requests, and formal communications.
Response: Within 24 hoursLive Chat
Available on website
Quick answers for common questions during business hours.
Response: Within 30 minutesBug Reports
bugs@AroraMail.com
Report technical issues, security vulnerabilities, or service problems.
Response: Within 48 hoursBilling Support
billing@AroraMail.com
Payment issues, refund requests, invoice questions, and billing inquiries.
Response: Within 12 hoursPhone Support
+91-8809967243
Available for urgent matters and enterprise customers during business hours.
Mon-Fri: 9 AM - 6 PM ISTOffice Address
Arora Mail Digital Services
123 Tech Park, Sector 62,
Noida, Uttar Pradesh 201301, India
Send us a Message
Specialized Support Channels
Security Team
Report security issues, vulnerabilities, or privacy concerns.
security@AroraMail.com
High PriorityEnterprise Sales
For business plans, custom solutions, and enterprise inquiries.
sales@AroraMail.com
Dedicated SupportAPI Support
Technical support for API integration and development questions.
api@AroraMail.com
Response: Within 2 hoursLegal Department
Legal inquiries, DMCA requests, and compliance matters.
legal@AroraMail.com
Response: Within 48 hoursSupport Business Hours
All times are in Indian Standard Time (IST). Emergency support available for critical issues.
Frequently Asked Questions
What information should I provide when contacting support?
For faster resolution, please include:
- Your Telegram username
- Transaction ID (for billing issues)
- Detailed description of the issue
- Screenshots if applicable
- Steps to reproduce the issue
How long does it take to get a response?
Response times vary by channel:
- Telegram: Within 1 hour
- Email: Within 24 hours
- Urgent Issues: Within 30 minutes
- Billing: Within 12 hours
- Weekends: Slightly longer response times
How do I report abuse or illegal activity?
To report abuse, email abuse@AroraMail.com with:
- The email address being used for abuse
- Evidence of the abuse
- Timestamp of the incident
- Your contact information
We investigate all abuse reports within 24 hours.
Can I get phone support?
Phone support is available for:
- Enterprise Customers: Dedicated phone line
- Business Plan Users: Priority callback service
- Emergency Situations: Critical security issues
Most users should use Telegram or email for faster service.