Privacy Policy
Last Updated: January 3, 2025
Arora Mail ("we", "us", "our") is committed to protecting your privacy.
Contact: support@aroramail.com
1. Introduction
This Privacy Policy explains how Arora Mail collects, uses, discloses, and safeguards your information when you use our temporary email service.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account Information: Email address, name (optional), Telegram ID
- Payment Information: Billing details (processed by Razorpay, not stored by us)
- Usage Data: IP address, browser type, device information, access times
2.2 Email Data
Emails received on your temporary addresses are stored temporarily. We do NOT sell or share email content with third parties.
2.3 Automatically Collected Information
- Log files and server logs
- Cookies and similar tracking technologies
- Device identifiers
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our services
- Processing payments and transactions
- Sending service notifications and updates
- Responding to customer support requests
- Improving our services and user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Data Sharing & Disclosure
We do NOT sell your personal data. We may share data with:
- Payment Processors: Razorpay for payment processing
- Service Providers: Hosting, analytics, and email delivery services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Free User Emails | 7 days after creation |
| Paid User Emails | Until deleted by user or account termination |
| Account Information | Until account deletion + 30 days |
| Payment Records | 7 years (legal requirement) |
| Server Logs | 90 days |
6. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for data in transit
- Encrypted database storage
- Regular security audits
- Access controls and authentication
- Secure payment processing via Razorpay
No method of transmission is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@aroramail.com
8. Cookies
We use cookies for:
- Session management and authentication
- Remembering user preferences
- Analytics and performance monitoring
You can disable cookies in your browser settings, but some features may not work properly.
9. Third-Party Services
We use the following third-party services:
- Razorpay: Payment processing (Privacy Policy)
- Telegram: Bot integration (Privacy Policy)
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, contact us immediately.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date.
Continued use after changes constitutes acceptance of the new policy.
12. Contact Us
For privacy-related questions or to exercise your rights:
- Email: support@aroramail.com
- Contact Form: Contact Us
By using Arora Mail, you acknowledge that you have read and understood this Privacy Policy.